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Commerce Cloud – An Introduction Commerce cloud is a software solution which is cloud-based and allows businesses to bring together the experience of customers across different points of commerce such as web, social, store, mobile, and more. Commerce cloud is able to deliver individualized shopping experience, from shopping to completion, as well as customer service given the predictive intelligence it is equipped with. It has a robust partner bio-network that ensures fulfillment and growth starting at planning until launch, and farther. The primary customers of commerce cloud are executives mostly at the C-level, but it could be anybody with the responsibility of growing the business via digital channels. Also, commerce cloud is recognized by those who take care of the store as well as customer experiences over the brand. The well-known configuration consists of everything you consider necessary for end-to-end, integrated commerce; however it is available as well as two independent product lines: Commerce Cloud Digital as well as Commerce Cloud Store.
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Pricing fluctuates depending on what each customer needs. The sales team is going to work with customers to modify a package that caters to their requirements and budget, regardless of the size of the company or its industry.
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What Commerce Cloud Solutions are Available 1. Commerce Cloud Digital. It is a software solution, which is cloud-based, for altering your customer experience in every single digital channel. It comes with a wide array of capabilities, such as merchandising, marketing, promotions, content, fulfillment, predictive intelligence, and customer service. Options for convenient shopping can be enabled easily in Commerce Cloud Digital, providing reserve, purchase, pay, fulfill, as well as service everywhere. It also offers an open development atmosphere for easy customization or additional extensions. 2. Commerce Cloud Store — an all-inclusive, mobile-first, POS, as well as store operations solution. Commerce Cloud Store offers a revolutionary point-of-sale experience with in-store personalized customer experiences, live mobile store business awareness, and highly-occupied personnel on the floor. When you connect Store and Digital alongside a live shared opinion of your customer, you will be able to increase sales, income, and loyalty of customers by giving them optimum in-store experiences, retailing, and marketing. Commerce Cloud Store, empowers you to deliver an incorporated customer experiences and introduce new life to your trade experience. 3. Unified commerce or Omnichannel commerce provides consistent, seamless buying experiences in all channels. Unified commerce focuses on satisfying the mounting expectations of linked customers, taking the idea one step ahead. Today, retailers need to think outside of individual channels as well as beyond shopping and fulfill customer expectations throughout your experience completely, from shopping to individualization to completion, and then customer service. Because of Commerce Cloud, there is now a complete digital commerce solution that retailers can use to offer (and for customers to encounter) a genuine unified customer experience starting discovery until delivery.