Final Report
Prepared for the Office of the Privacy Commissioner of Canada
Supplier Name: Phoenix SPI
Contract Number: 2R008-210080-001-CY
Award Date: 2021-11-05
Contract Value: $75,575.74 (including applicable tax)
Delivery Date: 2022-03-10
Registration Number: POR 035-21
This public opinion research report presents the results of a telephone survey conducted by Phoenix SPI on behalf of the Office of the Privacy Commissioner of Canada. The research study was conducted with 751 representatives of Canadian businesses between January 12 and February 18, 2022.
This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from the Office of the Privacy Commissioner of Canada. For more information on this report, please contact the Office of the Privacy Commissioner of Canada at: [email protected] or at:
Office of the Privacy Commissioner of Canada
30, Victoria Street
Gatineau, Quebec
K1A 1H3
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Executive Summary
The Office of the Privacy Commissioner of Canada (OPC) commissioned Phoenix Strategic Perspectives (Phoenix SPI) to conduct quantitative research with Canadian businesses on privacy-related issues.
Purpose, objectives and use of findings
To address its information needs, the OPC conducts surveys with businesses every two years to inform and guide outreach efforts. The objectives of this research were to collect data on the type of privacy policies and practices businesses have in place; on businesses’ compliance with the law; and on businesses’ awareness and approaches to privacy protection. The findings will be used to help the OPC provide guidance to both individuals and organizations on privacy issues; and enhance its outreach efforts with small businesses, which can be an effective way to achieve positive change for privacy protection.
Methodology
A 15-minute telephone survey was administered to 751 companies across Canada from January 12 to February 18, 2022. The target respondents were senior decision makers